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How do I receive my tickets?

Once you've completed your ticket purchase, you'll have the option to download your PDF tickets directly from the confirmation page. We will also email the PDF ...

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Why is my card being rejected?

There are various reasons why you're credit card information might be rejected:Your billing address/zip code is not matching what is on file with your financial ...

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Why are there charges on my account when I didn’t receive my tickets?

If you see charges on your account but didn’t receive your tickets, here are some possible reasons:Payment failed: The attempted transaction failed due to a ...

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Can I transfer my tickets to someone else?

Yes. Here's how: 1. Log into your account. If you don't already have a Xorbia account, you'll need to create one here using the email address associated with ...

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I am no longer able to attend the event. Can I get a refund?

All ticket sales are final and non-refundable. Please refer to the Xorbia Tickets Purchasing Agreement for more information.

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Can I change the name on my ticket?

Yes. Below we've provided step-by-step instructions on changing the name on your ticket:1. Log into your account.2. Under the Ticket Information tab select Ticket ...

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